Restaurant Features

Manage tables, modifiers, kitchen orders, bookings, and service staff -- all built into the core system at no extra cost.

Help Center / Core Features / Restaurant Features

Overview

RapiNova Accounts includes a full suite of restaurant management features as part of the core system. These are not premium add-ons -- every business can use them once enabled in settings.

Restaurant features are a core feature included with every account. No additional subscription or module activation required.

Feature Summary

FeatureWhat It DoesMenu Location
TablesCreate and manage dining tables per locationRestaurant > Tables
ModifiersAdd-on items for products (toppings, extras)Restaurant > Modifier Sets
KitchenDisplay and manage kitchen ordersRestaurant > Kitchen
BookingsReserve tables for customersRestaurant > Bookings
Service StaffAssign waiters to ordersConfigured on POS screen
Kitchen PrintingAuto-print order slips to kitchen printerSettings > Business Settings
Types of ServiceDine-in, takeaway, delivery optionsRestaurant > Types of Service

Enabling Restaurant Mode

  1. Go to Settings > Business Settings.
  2. Click the Modules tab.
  3. Find the Restaurant section and enable the features you need: Tables, Service Staff, Kitchen, Bookings.
  4. Click Update Settings to save.
  5. The Restaurant menu will now appear in the left sidebar.
You can customize the label for "Service Staff" (e.g., change it to "Waiter" or "Server") in the same settings page under Custom Labels.

Dining Tables

Create dining tables that can be assigned to orders on the POS screen. Tables are linked to specific business locations.

Creating a Table

  1. Go to Restaurant > Tables.
  2. Click Add.
  3. Enter the table Name (e.g., "Table 1", "Patio A").
  4. Add an optional Description (e.g., "4-seater by the window").
  5. Select the Business Location this table belongs to.
  6. Click Save.
Each table is assigned to one location. If you have multiple branches, create separate tables for each location.

Modifiers (Toppings & Extras)

Modifiers are extra items that can be added to products during a sale, such as toppings, extra cheese, sauce options, or size upgrades. They are organized in Modifier Sets.

Creating a Modifier Set

  1. Go to Restaurant > Modifier Sets.
  2. Click Add.
  3. Enter a Name for the set (e.g., "Pizza Toppings").
  4. Add individual modifiers with their Name and Price (e.g., "Extra Cheese - 2.00").
  5. Save the modifier set.
  6. Assign the set to products: edit a product and select the modifier set in the product details.
FieldDescription
Set NameLabel for the group of modifiers (shown on POS)
Modifier NameIndividual add-on item name
PriceAdditional charge when this modifier is selected

Kitchen Display

The Kitchen screen shows incoming orders for kitchen staff. They can see what needs to be prepared and mark items as cooked or served.

How It Works

  1. When a sale is finalized with the "Send to Kitchen" option checked on POS, the order appears on the Kitchen screen.
  2. Kitchen staff access Restaurant > Kitchen on a tablet or monitor.
  3. Each order shows the table number, items ordered, modifiers, and any special instructions.
  4. Staff click Mark as Cooked when items are ready.
  5. Waiters can then mark items as Served once delivered to the table.
The Kitchen screen auto-refreshes to show new orders. Mount a tablet or monitor in the kitchen for a real-time order display.

Table Bookings

Reserve tables in advance for customers. Each booking records the customer, table, time slot, and an optional correspondent (person who took the booking).

Creating a Booking

  1. Go to Restaurant > Bookings.
  2. Click Add.
  3. Select the Customer (or create a new one).
  4. Choose the Table to reserve.
  5. Set the Start Time and End Time for the reservation.
  6. Optionally assign a Correspondent (staff member who took the reservation).
  7. Add any Notes (e.g., "Birthday celebration, needs cake").
  8. Click Save.
FieldRequiredDescription
CustomerYesThe person making the reservation
TableYesWhich table to reserve
Start TimeYesWhen the reservation begins
End TimeYesWhen the reservation ends
CorrespondentNoStaff member who handled the booking
NotesNoSpecial requests or instructions

Service Staff (Waiters)

Assign waiters or service staff to each order on the POS screen. This helps track who served which table and can be used for performance reporting and commission calculations.

  1. Enable Service Staff in Settings > Business Settings > Modules.
  2. Add service staff members as users with the appropriate role.
  3. On the POS screen, a Service Staff dropdown appears -- select the waiter handling the order.
  4. The assigned staff member is recorded on the sale for reporting.
You can change the label from "Service Staff" to anything you prefer (e.g., "Waiter", "Server", "Attendant") in Settings > Business Settings > Custom Labels.

Kitchen Printing

Automatically print kitchen order slips when a sale is finalized. The kitchen slip shows only the items to prepare (not prices), while the billing receipt prints separately for the customer.

How It Works

  1. Connect a thermal printer dedicated to the kitchen.
  2. Configure the kitchen printer in your business settings.
  3. When finalizing a sale on POS, check the "Send to Kitchen" checkbox.
  4. The system prints a kitchen slip with item names, quantities, modifiers, and table number.
For detailed printer setup instructions, see the Kitchen Printing Setup Guide.

Types of Service

Define different service types such as Dine-in, Takeaway, and Delivery. Each type can have its own packing charge that is automatically added to the order.

Setting Up Service Types

  1. Go to Restaurant > Types of Service.
  2. Click Add.
  3. Enter the Name (e.g., "Dine In", "Takeaway", "Delivery").
  4. Set the Packing Charge if applicable (e.g., delivery charge).
  5. Choose whether the packing charge is a fixed amount or a percentage of the order total.
  6. Save. The service type will now appear as an option on the POS screen.
FieldDescription
NameService type label shown on POS
DescriptionOptional note about this service type
Packing ChargeAdditional fee added to orders using this service type
Packing Charge TypeFixed amount or percentage of order total
Need help setting up your restaurant? Contact us on WhatsApp at +92 320 111 7487.