Printer Setup Guide

Two ways to print — choose what works for you

Help Center / Hardware / Printer Setup

Choose Your Printing Method

RapiNova Accounts supports two ways to print receipts and kitchen order slips. You can start with browser printing today and upgrade to the Print Server later.

Method 1 Zero Install

Browser Printing

Print directly from your browser. No software to download or install. Works on any device with a browser and a printer.

  • No install needed
  • Works on any device
  • Billing + kitchen printing
  • Print dialog appears each time
Set up browser printing
Recommended
Method 2

Print Server App

A small free app that runs on your Windows PC. Sends print jobs silently to your thermal printers — no dialog, no clicking.

  • Silent — no print dialog
  • Faster — prints instantly
  • Auto-targets correct printer
  • Opens cash drawer automatically
Set up Print Server

Which Method is Right for You?

Feature Browser Print Server
Install needed? No — works instantly Yes — download one small app
Print dialog popup? Yes — must click Print each time No — completely silent
Speed 2-5 seconds (dialog + click) Under 1 second
Billing receipts Yes Yes
Kitchen order slips Yes (second dialog) Yes (silent, auto)
Cash drawer kick No Yes
Printer type Any printer (thermal, inkjet, laser) Thermal printers (network/USB)
Works on Any device with a browser Windows PC
Best for Getting started, low volume, tablets Busy shops, restaurants, speed
Method 1

Browser Printing (Zero Install)

Start printing receipts right now — no downloads, no setup. Your browser's built-in print function handles everything.

How to Enable

  1. 1 Go to Settings → Business Locations
  2. 2 Click the Settings button (green) for your location
  3. 3 Set Receipt Printer Type to "Browser Based Printing"
  4. 4 Set Print Receipt on Invoice to Yes (to auto-print after every sale)
  5. 5 Click Update

How It Works

  1. You finalize a sale in the POS screen
  2. Your browser opens a print dialog with the receipt preview
  3. Select your printer and click Print
  4. The receipt prints on your selected printer

Kitchen Printing with Browser Mode

Browser printing also supports kitchen order slips. If Auto Kitchen Print is enabled in your location settings:

  1. First, the billing receipt print dialog appears — select your counter printer and print
  2. After 1-2 seconds, a second print dialog appears for the kitchen order slip
  3. Select your kitchen printer (or the same printer) and click Print

Tip: In Chrome, you can set a default printer so you don't have to choose each time. The dialog still appears, but you just press Enter or click Print.

Note: With browser printing, you'll see a print dialog for each slip (billing + kitchen = 2 dialogs). For busy restaurants processing many orders per minute, consider upgrading to the Print Server for silent, automatic printing.

Add Printers in POS Settings

Print Server only. This step is only needed if you're using the Print Server (Method 2). Browser printing uses your computer's installed printers directly.

  1. 1Log in to your POS system
  2. 2Go to Settings → Receipt Printers → Add
  3. 3Enter your printer details (see table below)
  4. 4Repeat for kitchen printer if you have one
Field Value Notes
Name"Counter Printer" or "Kitchen Printer"Any name you choose
Connection TypeNetworkMost thermal printers use network
IP Addresse.g., 192.168.1.100Your printer's network IP
Port9100Standard for thermal printers
Char Per Line42 or 3242 for 80mm paper, 32 for 58mm
Receipt Printers settings page showing Add Printer button and printer list table
Settings → Receipt Printers — click Add Printer to add your thermal printer

Finding your printer's IP: Check your printer's network settings (usually printed on a self-test page) or check your router's connected devices list.

Configure Your Business Location

This is where you choose which printing method your location uses and assign printers.

Location Settings showing Receipt Printer Type, Auto Print, Receipt Printer, and Kitchen Printer dropdowns with numbered callouts
Business Location Settings — (1) Auto Print, (2) Receipt Printer Type, (3) Receipt Printer, (4) Kitchen Printer
  1. 1Go to Settings → Business Locations
  2. 2Click the Settings button (green) for your location
  3. 3Configure the settings below based on your chosen method
  4. 4Click Update
Setting Browser Print Server
Receipt Printer Type Browser Based Printing Use Configured Receipt Printer
Print Receipt on Invoice Yes Yes
Receipt Printer N/A (uses browser) Select your counter printer
Kitchen Printer N/A (uses browser) Select your kitchen printer
Auto Kitchen Print Yes (for restaurants) Yes (for restaurants)

Troubleshooting

Browser Printing Issues

Problem Solution
No print dialog appears Check that Receipt Printer Type is set to "Browser Based Printing" and Print Receipt on Invoice is "Yes" in Location Settings.
Receipt too wide or too narrow In your browser's print dialog, adjust the paper size and margins. For thermal printers, set paper width to 80mm or 58mm with zero margins.
Kitchen slip doesn't appear Make sure Auto Kitchen Print is "Yes" in Location Settings. The kitchen dialog appears 1-2 seconds after the billing receipt dialog.

Print Server Issues

Problem Solution
Nothing prints Check the Print Server window is open and shows "Server started." Refresh the POS page. Ensure Receipt Printer Type is "Use Configured Receipt Printer."
Printer not found Ensure the printer is ON and on the same network. Try ping 192.168.1.100 from Command Prompt to test connectivity.
Print Server won't start Another program may be using port 6441. Close other POS or printing apps and try again. Allow through Windows Firewall if blocked.
Garbled or cut-off text Check "Char Per Line" matches your printer: 42 for 80mm paper, 32 for 58mm paper.
Kitchen slip doesn't print Check Auto Kitchen Print is "Yes" and a Kitchen Printer is selected in Location Settings. See Kitchen Printing Guide.

Running a Restaurant?

Learn more about kitchen order slip printing, what's on the slip, and advanced options.

Kitchen Printing Guide

Need Help Setting Up?

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